Philip Stevens Chief Information Officer, Army and Air Force Exchange Service
Chief Information Officer
Philip Stevens is an Executive Vice President & the Chief Information Officer for the Army & Air Force Exchange Service (Exchange). In this capacity, he serves as the head of software development, technology operations, and technology governance. The Exchange is a non-appropriated fund entity of the Department of Defense. Established in 1895, the Exchange today is the 56th largest retail organization in the U.S. With annual revenue of $8.3 billion, the Exchange employs approximately 34,000 associates, including military personnel. In 2016, the Exchange produced $384 million in earnings, all reinvested into the military community.
The Exchange operates more than 2,700 facilities, including department and convenience stores, gas stations, restaurants, theaters, and other specialty retail businesses on military installations in all 50 states, five U.S. territories and 36 countries. Additionally, the Exchange operates an approximately $2.6 billion receivables credit card portfolio. In order to support combat readiness and provide foreign-based service members and their families with U.S. products, the Exchange also operates bakeries in Europe and Asia and water plants in Europe under six licenses from U.S. consumer goods companies, including Wonder Bread, Krispy Kreme and Culligan.
Mr. Stevens earned a Master of Science in Information Technology from the Florida Institute of Technology. He also has a Bachelor of Science degree in Computer Science from Purdue University.
Mr. Stevens was born in Cincinnati. He came to the Exchange in 2013 from Scintel Technologies in Atlanta, where he was the Chief Information Officer and Corporate Advisor. There he developed and managed Scintel's systems as well as designing solutions for customers in the retail, financial and medical industries.
Prior to that, Mr. Stevens was the CIO for Education Finance Partners in Austin, Texas, which was the fourth-largest originator of private student loans in the U.S. He developed and launched a loan origination system, processing 50,000 applications for over $250 million in loans per month at its peak.
Mr. Stevens also was Senior Vice President for Infrastructure and Operations with Macy's Systems Technology in Atlanta. He led Technology Operations for Macy's, Bloomingdales, Macys.com and all support divisions. During this time, his team completed the infrastructure integration, supporting the acquisition of the May Company, taking Macy's nationwide with more than 800 stores.
Mr. Stevens was named Executive Vice President at the Exchange in March 2014.
Mr. Stevens began his professional career as an Air Force officer, serving at Tyndall Air Force Base and in the Defense Information Systems Agency at the Pentagon.