Fraud, Waste, & Abuse Hotline

Reporting Fraud, Waste and Abuse
is Everyone's Responsibility

AAFES has a continuing campaign designed to identify and eliminate fraud, waste and abuse.

The Office of the Inspector General acts as an office of primary responsibility for all AAFES Hotline Complaints.  Although the primary purpose of the Hotline Program is to report Fraud, Waste, and Abuse, the Hotline also accepts other Inspector General complaints.  These complaints are investigated or forwarded to the appropriate management channel for their investigation / action.  All Hotline complaints are treated as Inspector General complaints and are briefed to the Commander, AAFES.

The Commander, AAFES encourages customers and associates to become aware of what is happening in their exchanges and report possible fraud, waste and abuse by calling the Hotline.

All calls are confidential and will be treated in accordance with Public Law 95-452, DoD Instruction 7050.3, and DoD Directive 7050.1.


 

When you call, please tell us:  

  • Who was involved?
  • What happened?
  • Where?
  • When?
  • Other details that will assist
    in the investigation
Your observations can also be sent by mail to:

      HQ AAFES
      Attn: IG (Hotline)
      P.O. Box 660202
      Dallas, TX 75266-0202

Call us toll-free: USA: 1-800-527-6789

International Numbers:

Azores: 8008-13-336             Japan: 0066-33-820914
Belgium: 0800-75478             Korea: 00308-13-0718
England: 0800-389-0166             Netherlands: 0800-022-3754
Germany: 0800-181-3299             Norway: 800-15462
Guam: 1-888-515-8689             Okinawa: 00531-13-3219
Italy: 8008-74596             Turkey: 00800-18-488-6099 

*Confidentiality can be assured by calling or writing this office at the above address.  Messages sent through the Internet can be viewed by persons outside the IG's Office.


CONTACT THE AAFES IG

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