The Army and Air Force Exchange Service (AAFES) policy is to
conduct its activities in an open manner and provide the public with
accurate and timely information concerning its worldwide activities.
One of the ways AAFES accomplishes this policy is by releasing records
requested in writing by a member of the public using Freedom of
Information Act (FOIA) procedures.
FOIA requires release of records that are not determined to be
exempt under the law. It does not require AAFES to do research,
conduct surveys, compile or analyze data, or to answer questions.
Each FOIA request is reviewed to determine whether any records
exist that are responsive to the request and whether any or all of the
records requested are exempt. Exemptions include but are not limited
to classified information, records that AAFES is prohibited from
releasing under other laws (such as the Privacy Act), and records
revealing trade secrets or other commercially-sensitive information.
If you request a record that is determined to be exempt, you will be
notified and given further information about how to appeal this
determination.
How to Make a FOIA request. If you want
to submit a FOIA inquiry, send a written request to the headquarters FOIA office, describe
the records you want as specifically as possible and let us know how much you're willing
to pay. Furnish any facts or clues about the time, place, persons, events, subjects, or
other details of the information or records you want. That will help us decide where to
search and determine what records pertain to your request. It can also save you and the
government time and money and you may get what you want faster. There is no special form
to complete. You may mail it, hand carry it, fax it, or send it electronically. Mark your
request and envelope "FOIA." Requests for personal information
and AAFES Loss Prevention reports must include a signature and social
security number and are not accepted electronically
Where to send a FOIA request. For fastest
response times, we have centralized the FOIA Program. In order that the public may have
timely information concerning AAFES worldwide activities, records may be requested three
ways.
ELECTRONICALLY:
Email Message
* Personnel and Loss Prevention requests
MUST be faxed or mailed with a signature and social security number of the requestor.
FAX: (214) 465-2932
MAIL:
HQ AAFES
Attn: GC (FOIA)
P.O. Box 650060
Dallas, TX 75265-0060
Response time. Normally, you can expect a
response to your FOIA request within 20 days from the date the FOIA office receives it. If
special situations exist, you will be contacted with an estimated completion date and
explain the reason for delay.
FOIA costs. The FOIA allows fee
charges based on the requester's category. There are three categories: commercial (pay
search, review, and reproduction fees); educational, non-commercial scientific
institution, and news media (pay reproduction fees; first 100 pages provided at no cost);
and others (pay search and reproduction fees; first two hours search and 100 pages
provided at no cost).
Thank you for your interest in the AAFES
FOIA Program.
LINKS
Disclaimer You are leaving AAFES Internet site in Dallas, Texas and entering
an external link. This linked site is not under AAFES and is being provided as a
convenience to you. AAFES cannot attest to the accuracy of information at the linked
sites. Linking to a website does not constitute an endorsement by AAFES. It is up to the
user to protect themselves and take adequate precaution against possible damages resulting
from linked sites.
Thank you for visiting the Army and Air Force Exchange
Service internet site.
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