AAFES RECALL NO.
06-033 |
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WORLDWIDE Toshiba has identified a problem with some of the batteries in Toshiba portable computers manufactured between March and May of 2006. The affected batteries simply stop working, i.e. they stop accepting a charge, and they no longer supply power to the computer. They do not overheat, or pose any safety related issue or concern. The affected batteries were sold with several Toshiba portable computer models, and were also sold as accessories. The problem has been fixed by the third-party battery vendor, and batteries manufactured since June 1, 2006 are not affected by this problem. Toshiba is offering to replace the affected batteries with new batteries, free of charge. This offer extends to affected batteries only - those that are known to have this problem. Toshiba will replace the affected batteries whether or not they have actually failed, with the intention that as few customers as possible will ever experience the problem. Since the problem is confined to the battery itself, and is not related to the computer that uses the battery, this exchange program is only for replacement of affected batteries, not the computers that include those batteries. Affected Batteries in Toshiba Portable Computers: The affected batteries were included only in certain of the following Toshiba portable computer models. Only some - not all - of the batteries used in these models are affected. Satellite A100/A105, Satellite M50/M55 and Satellite M100/M105
INSTRCUTIONS FOR CONSUMERS: Determine if you have a defective battery by visiting the Toshiba web site at www.support.toshiba.com. or CLICK HERE . Fill out the request form to receive a free replacement battery. Overseas customers must provide their APO address. Home
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