News Online Home

AAFES RECALL  NO. 07-048
RELEASE DATE:
7 August 2007
SUBJECT: NON-HAZARDOUS RECALL - Sony Digital Cameras, model # DSC-T5

DISTRIBUTION: WORLDWIDE

DESCRIPTION: Sony is voluntarily recalling the following cameras sold by AAFES dating back to September 2005.

ITEM:  DSC-T5 with manufacturer’s serial numbers between 3500001 and 3574100 only             

NON-HAZARD: Sony has recently discovered that some DSC-T5 Cyber-shot® digital still cameras may experience peeling and warping of the metal coating on the bottom of the camera that could result in a slight cut or scratch to the user's skin. In its continuing effort to ensure customer satisfaction, Sony will offer free service to replace the bottom case on affected units.

DSC-T5 Bottom Casing
Affected Area

INSTRUCTIONS FOR CUSTOMERS: Please contact Sony Support at 877-573-SONY (877-573-7669) or visit the Sony website at: http://esupport.sony.com/.   Sony will provide free service to replace the affected part for DSC-T5 cameras in the serial number range listed above. Sony will cover all costs associated with shipping. If your camera falls within the serial range and you paid for an out of warranty repair for this issue, Sony will reimburse you for the cost of replacing the part. If your out of warranty repair was handled by the Sony Service facility in Laredo, Texas, you should receive a check automatically by September 30, 2007.


Home | History | About AAFES | Store Locator
Contact AAFES | Employment | AAFES Sale Flyers | Online Shopping