AAFES Quality Assurance

Supplier
Quality
Assistance
Program

Introduction

Quality Strategy

Clauses Related
to Quality

Supplier Quality Assistance

Supplier Certification

Sampling Plans

Checklists

Useful Links

AAFES QA

Online IR


	*Reducing Costs* *Improving Profitability* *Improving Market Share* *Improving your Competitive Position* *Better Satisfying your Customers*
...then we can work together.

Army and Air Force Exchange Service

The Army and Air Force Exchange Service (AAFES) is a joint organization under the U.S. Army and the U.S. Air Force. It’s worldwide headquarters is in Dallas, TX. AAFES’ mission is two fold:

To provide quality merchandise and services to active duty, National Guard, reserve members, military retires, and their family members, at uniformly low prices.

To generate reasonable earnings for the support of Army and Air Force morale, welfare and recreation programs (often called MWR).

Although AAFES is a federal organization, it is a non-appropriated fund instrumentality that does not rely on tax dollars appropriated by Congress for major support. AAFES operates almost exclusively with funds generated from its business income.

The commander of AAFES is a Major General responsible to a board of directors that is established by the secretaries of the Army and the Air Force. Subordinate commands control operations in Europe and the Pacific Rim.

AAFES employs thousands of associates in a number of countries worldwide and operates more than 10,500 activities in the following businesses:

Retail Stores
Food Facilities
Class Six Package Stores
Video Rental
Movie Theaters
Catalog Services
Concessions

Military Clothing Sales Stores
Barber and Beauty Shops
Laundry and Dry Cleaners
Florists
Gas Stations and Auto Repair
Vending Centers
Bookstores

AAFES’ Quality Assurance Program is designed to provide a high level of customer protection in support of the AAFES mission to provide quality merchandise and value.

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