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Supplier Quality Assistance
AAFES is willing to work with its suppliers in helping them
to improve the quality of merchandise they supply to AAFES. This assistance is in the form
of one or more of the following elements.
- Assistance in setting up inspection and/or test system
- Training supplier personnel in using appropriate statistical
sampling plans, random sampling inspection procedure and defect scoring criteria
- Auditing supplier’s quality system to identify areas
for improvement
- Provide editorial assistance in writing quality procedures
and quality manual
- Provide information about resources for standards and
appropriate regulations
Supplier quality system audits are conducted as follows:
1.
The supplier is contacted to establish purpose, scope and plan for the audit, to request a
copy of the Supplier QA Manual for review and to discuss possible dates for the audit.
2. Once the audit dates are finalized, a letter is sent by QA confirming the purpose, scope,
and the audit dates. This letter will also include names of the audit team members and
the
lead auditor.
3. The actual audit visit will consist of an opening meeting with supplier’s executive
and select
operating managers to:
| (a) |
discuss purpose, scope,
audit plan and method |
| (b) |
review suppiers quality performance |
| (c) |
arrange for
supplier’s audit escorts/participants |
| (d) |
establish ground rules
and audit checklist |
| (e) |
provide certification
criteria if appropriate |
4. Perform the audit.
5. Closing meeting with the same individuals who attended the opening meeting to:
| (a) |
review
findings and discrepancies |
| (b) |
arrive
at an agreement on dates for completion of corrective actions and/or preventive actions |
| (c) |
give
draft copy of the audit report to the supplier |
6.
Mail final audit report to the supplier
Quality System audits are conducted in accordance with
ANSI/ASQ Q 10011, Guidelines for Auditing Quality Systems.
AAFES may conduct follow-up audit if necessary to :
1.
Review if all corrective actions were completed and satisfactory, and preventive
measures
are in place.
2.
Determine if any new quality issues that may have surfaced since the last audit need to
be
addressed.
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Reducing
Costs