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Planning your next event with the Club is
simple to do. Our catering staff will assist you in all aspects of your
important event and will guide you through the easy procedures from start
to finish. The general guidelines below will give you a better understanding
of how we operate in order to provide our members with quality, consistent
service and exceptional, creative cuisine. We look forward to working
with you for an unforgettable event!
GUEST USAGE
The Club is happy to serve the host/sponsor and their guests. We will
discuss with you any potential restrictions on the use of the club.
NON-MILITARY EVENTS
There are restrictions on the use of the club by civic and civilian organizations.
Should such organizations want to use the club, please provide the club
manager the information listed below. The Club manager will work with
the commander for a final decision.
Name of organization
Type or organization, i.e., civic, civilian, nonprofit, etc.
The type of party you wish to hold and approximate attendance.
GUESTS' ENTRANCE THROUGH THE MAIN GATE
It is the responsibility of the Security Forces to stop all vehicles without
a base
registration decal. To help you and your guest through the main gate without
delay and inconvenience, here are a few things you can do in advance of
your function:
For security reasons, special events passes are required.
Please request (by letter) base entry for non-base connected personnel
for a specific sponsored event.
The letter should have an alphabetized, by name, list of attendees.
Please include in the letter time, date, place, approximate number of
attendees, and a point of contact (with duty and home phone numbers).
The host/sponsor may drop off letters during normal duty hours.
FLAGS
We have an Air Force, American, AAFES and Army Flag with stands at no
charge when available.
CLUB POLICIES
In order to implement a successful event, certain club policies are in
place to insure quality, consistent service and exceptional, creative
cuisine to our members. Please review the information below. Our Catering
Staff will be happy to answer any questions you may have in reference
to these guidelines. We look forward to serving you.
OFF BASE PUBLICITY
Except for base newspapers, the purchase of commercial advertisements
in any civilian media to publicize a private or club sponsored party is
not permitted.
FOOD AND BEVERAGE
The club permits food items such as wedding cakes, military ceremonial
cakes, and special event pastry to be brought into the club. Should you
have any other requirements please ask our staff. Additionally, for the
safety of our members, all food and beverages are either consumed or disposed
of in the club. Exceptions are made when unusual circumstances occur;
i.e., inclement weather affecting the number of attendees.
GUARANTEES
To ensure the right item and quantities are on hand for your event, please
provide us your menu selection 10 business days in advance. Three business
days before the event please advise us of the number of guests to be served.
We want to prepare sufficient food for the quaranteed number of attendees.
We will work with the host/sponsor on any required changes.
PAYMENTS
Cash, personal check, your club card, and any commercial Visa or MasterCard
is accepted for party payments. the club will accept your payment up to
2 business days after the event or the first business day after the weekend
event. The amount of the deposit will be applied against the total function
charges.
MULTIPLE ENTREES
The Club uses color code cards on luncheons and dinners where multiple
entrees are ordered. This practice expedites services and ensures each
guest gets what they ordered. We will work with the host/sponsor by providing
suggestions on the number of entrée offerings and a color code
for each entrée that can be used by each attendee. The use of colored
nametags, place cards, or tickets from which the server can distinguish
what entrée to serve the guest is helpful.
SERVING TIME
We pride ourselves in meeting the serving time listed on your contract.
For seated functions, our staff will invite your guests to be seated 5
to 10 minutes prior to actual serving time. If, for any reason, you need
to delay the serving time, pleased advise the catering staff as soon as
possible to insure quality taste and eye appeal of your meal. For meal
service requests at other than normal operating club hours, special pricing
may apply. Management will work with you to identify those charges in
advance and if applicable, will clearly indicate the charges on your contract.
MEETING AND SEMINARS
We specialize in social events for members and guests that contract for
food and beverage services. Members and organizations wishing to use rooms
for private meetings and seminars need to contact the catering department
for details concerning available times and any applicable room charges.
Included in this site are room rental fees and guidelines in order to
plan your meeting budget.
SPECIALIZED AUDIO VISUAL
VENDOR AND MATERIALS GUIDELINES
For your convenience microphones, podiums, and limited audiovisual equipment
items may be available through the catering department to support your
function. Identify your needs to the catering department well in advance
of the function so we can reserve these items for you. If a specialty
item is not available within the club, we may be able to assist you by
providing a list of sources for the required item. If any outside vendor
delivers items to the club they must receive clearance to come onto the
base and that must be coordinated with the catering department. If display
or conference support materials are being shipped into the club, the boxes
should be clearly marked with the name of the function, host/sponsor name
and date. Also mark on the boxes "Deliver to the Catering Department."
Please notify the catering department of any special storage needs for
rented or shipped items.
CANCELLATIONS
Room deposits are refundable only if the function is cancelled 7 days
prior to the scheduled date of the event.
SERVICE CHARGE
The total contract food and beverage costs include a service charge of
15% for all in-house parties. There is no service charge on pay-as-you-go
bar sales and for special function items ordered for take-out. Another
value of your membership is there are no other charges and you do not
pay tax.
TELEPHONE AND FAX NEEDS
House telephones (if available) can dial anywhere in the Dallas area.
Phones may be available for local toll free calls. If DSN access lines
required, notify the catering manager during the function planning to
discuss possible options for service. The catering department will accept
incoming telephone messages for all event attendees. Messages will be
placed on a message board. Other than in emergencies, conference and party
guests are not paged for telephone calls. Guests should check the message
board regularly. The catering department does not have internal resources
for high volume duplication services; however, small quantity duplication
and local fax service is available in the club office at no charge.
DECORATIONS
All decorations other than those provided by the club are the responsibility
of the host/sponsor. To preserve the beauty of the club for all members
and their guest we request no nailing, tacking or taping to the walls,
ceiling or other parts of the club without approval of club management.
The host/sponsor is financially responsible for any damages to the facility
resulting from misuse of decorations. With the exception of place cards
and some individual table decorations, all decorations must be fire resistant
and meet the codes of the Base Fire Department. Our catering staff will
assist you in coordinating your decorations in accordance with the fire
codes. Please coordinate the time you plan to decorate your tables and
areas with the catering staff to insure there is no conflict with other
functions.
PROPERTY, LIABILITY AND DAMAGES
Neither the club, nor the Air Force is liable for any damage to, or loss
of merchandise, equipment, or articles left in any facility prior to,
during, or following any event. The host/sponsor will be held responsible
for any loses or damage to the building equipment, house decorations or
fixtures belonging to the club/base caused by the host/sponsor or guests.
Damages will be billed to the host/sponsor at market replacement cost
plus labor.
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