Overseas Customers

Europe Privileges

  • Exchange privileges in overseas areas are not automatic.
  • Overseas commanders, in accordance with the host country’s / U.S. international agreements determine who will be extended shopping privileges and access to duty free goods.
  • The Exchange does not determine shopping privileges / access to duty free goods.

Command Regulations that Govern Overseas Shopping Privileges

CATEGORY
Active Duty U.S. Military, DoD Civilians & dependents
Retired U.S. Military & Dependents
STATUS
Assigned or TDY to specific country
(See Note 1)
On leave from another country / area
Visiting from U.S.
Residing in specific county
Belgium YES NO NO (See Note 2)
Germany YES (See Note 3) (See Note 4) (See Note 4)
Greece YES (See Note 5) NO (See Note 6)
Italy YES (See Note 7) (See Note 8) (See Note 8)
Netherlands YES NO NO NO
Norway YES NO NO (See Note 9)
Saudi Arabia YES NO NO NO
Spain YES NO NO NO
Turkey YES NO NO NO
United Kingdom YES NO NO (See Note 10)

Notes

  1. Personnel from outside the NATO area who are on TDY for less than 30 days have their TDY orders stamped by the local billeting office for entry to commissary and exchange facilities and to purchase rationed items. These personnel who are on TDY for 30 days or more must obtain a ration card for entry to the facilities in Greece, Turkey, Netherlands, and the United Kingdom, and to purchase rationed items in all countries. Member of the reserve components must be on active duty for training (ADT) status for entry to commissaries and exchanges.
  2. Privileges may be granted on a case-by-case basis by the Commander, NATO / SHAPE Support Group, in coordination with the US Ambassador to Belgium. (Authority: CINCUSAREUR / ADAGX Letter, 19 November 1981)
  3. Only personnel stationed in Europe and North Africa.
  4. Must be ordinarily resident or be visiting in Germany for a period of 30 days or more. Rationed items may not be purchased. All purchases are subject to the payment of a fixed rate tax to German customs. Entry to commissary and exchange facilities requires DD Form 2AF (Retired) or DD Form 1173, and a German Customs Certificate. (Authority: German Federal Ministry of Finance Decree, 20 July 1981; USAFER 400-4; and USAFE Supplement 1 to AFR 415-15). Also, see USAREUR 600-700 Chapter 13.
  5. Only personnel stationed in the NATO are. Personnel may not purchase controlled items (e.g. electronic and other expensive items.
  6. Must be ordinarily resident of Greece.
  7. Personnel stationed in the NATO area may purchase rationed items. Personnel stationed outside the NATO area may not purchase rationed items (Authority: 40 TACG / JA Message 281330z Sep 87)
  8. May purchase non-rationed items only.
  9. Must be ordinarily resident in Norway. Rationed items may not be purchased. All purchases are subject to the prepayment of a fixed rate tax to Norwegian customs authorities. Access to the facilities requires presentation of a valid ID card and Military Retirees’ Limited Privilege Card. (Authority: US-Norway Memorandum of Understanding, 12 September 1985).
  10. Must be ordinary resident in the United Kingdom. Rationed items may not be purchased. All purchases are subject to the prepayment of a fixed rate tax to British customs authorities. Access to the facilities requires USAFE Form 174a. (Authority: 3AF-HM Customs & Excise Memorandum of Understanding, 28 March 1983, and 3AF Regulation 34-1)

PACRIM Privileges

  • Exchange privileges in overseas areas are not automatic.
  • Overseas commanders, in accordance with the host country’s / U.S. international agreements determine who will be extended shopping privileges and access to duty free goods.
  • The Exchange does not determine shopping privileges / access to duty free goods.
  • Specific questions may be directed to the overseas command at the addresses listed at the end of this document.

Command Regulations that Govern Overseas Shopping Privileges

CATEGORY
Active Duty U.S. Military, DoD Civilians & dependents
Retired U.S. Military
& Dependents
STATUS
Assigned or TDY to
specific country
On leave from
another country
Residing or Visiting
Guam YES YES YES
Korea  YES (Note 1) YES (Note 2) YES (Note 3)
Japan / Okinawa YES (Note 4,5,7) YES (Note 4,5,6,7) YES (Note 8)


Notes
  1. Ration Control limits apply for dependents on TDY status.
  2. Accompanied dependents are authorized. Unaccompanied dependents are not authorized unless have EML orders, active duty dependents only.
  3. Must be receiving full retirement pay and benefits or 100% disabled. Dependents residing or visiting with sponsor are authorized. Dependents residing or visiting without sponsor are not authorized.
  4. A reservist must be on active duty (orders). Dependents of reservists are authorized only when the reservist is assigned to active duty.
  5. Military family members are authorized only when the service member is assigned to Japan or present in country.
  6. DoD civilians on leave NOT authorized.
  7. DoD civilian dependents NOT authorized unless sponsor is assigned to Japan or physically in country on TDY orders.
  8. Retiree family members are authorized entry into the store when accompanied by retired service member. However, purchases are limited to those made by the retired service member.

For Further Assistance

Guam

36th MSS / MPF
Customer Service
Unit 14001
APO AP 96543-4001
366-2276

Korea

USFK, J-1
Data Management (DM)
Unit 15237
APO AP 96205-0010
Telephone 723-7514
E-mail robertsn@korea.army.mil

Japan/Okinawa

Misawa

Air Force Commander
Misawa 35th Support Group / CC
Air Base Unit 3517
APO AP 96319-5017
Telephone 226-9242

Yokota

Air Force Support Group Commander
Yokota Unit 5230
Air Base 374th SPTG / CC
APO AP 96328
E-mail 374sptg.cc@yokota.af.mil
Telephone 225-9913

Japan Army Facilities

Army Garrison Commander
U.S. Army Garrison, Japan
Unit 45006
APO AP 96343-5006

Kadena

Air Force Department of the Air Force
18 SPTG / CC
Unit 5133, Box 10
APO AP 96368-5133

Okinawa Army Facilities

Army Installation Coordinator
10th Area Support Group
ATTN: APAJ-GOF-I
Unit 35115
APO AP 96376-5115

Okinawa Marine Facilities

USMC Provost Marshall Office
Pass and ID
Marine Corps Base
Camp Butler
FPO AP 96373-5025

Okinawa Naval Facilities

Navy Commanding Officer
CFAO / NAFK
PSC 480
FPO AP 96370-1180

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