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About the Exchange
Since 1895, the Army & Air Force Exchange Service has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued, tax-free goods and services at exclusive military pricing.
The Exchange is the 52nd-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.7 billion in earnings that support the military community, including through contributions to critical military Quality-of-Life programs. Visit Public Affairs or view these quick facts to learn more.
Our Mission and Core Values
- Mission: We go where you go to improve the quality of your lives through goods and services we provide.
- Vision: Be the preferred retail and service provider for the Military family through extraordinary customer experiences and value pricing.
- Core Values: Family Serving Family, Respect Everyone, Courage to Use Good Judgment
100% of Exchange earnings support our military community. In the last 10 years, the Exchange benefit has provided $15 billion in value that support the military community, including through contributions to critical military Quality-of-Life programs, outfitting more than 640,000 Warfighters at cost annually, providing school meal support for Department of Defense Education Activity facilities overseas and delivering needed services to locations impacted by natural disasters.
Exchange Leadership
The Department of Defense’s largest retailer, the Exchange is governed by a Board of Directors responsible to the Secretaries of the Army and Air Force.
Facilities Worldwide
The Exchange operates more than 4,900 facilities, including main PXs/BXs, convenience stores, Military Clothing stores, restaurants, mall stores and kiosks, wellness services, movie theaters, gas stations and other specialty retail businesses on military installations. Shoppers can also find more than 2 million items are available at ShopMyExchange.com. The Exchange’s operations span 50 states, four U.S. territories and more than 30 countries.
Employment Opportunities
The Exchange is a major source of employment for members of the Army and Air Force family. Approximately 85% of the Exchange’s 35,000 associates share a connection to the military, and 45% of the Exchange’s U.S. workforce is made up of Veterans, military spouses or dependents.