Our Organization

Military Newcomers Guide

There are 70 military authorizations in the Exchange worldwide. Of those, 53 are located here at HQ Exchange.

Key Leadership Positions:

  1. The Director/CEO (civilian)
  2. The Chief Operating Officer (civilian)
  3. The Chief of Staff
  4. The Senior Enlisted Advisor

Learn more about the Leadership.

Department Heads

Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. They are keys to the success of the Exchange and our headquarters. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials.


In these facilities, the Exchange employs more than 40,662 worldwide. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours.


The headquarters organization is divided into directorates. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel.

Careers With the Exchange


  • Chief of Staff (CS)
  • Audit (AU)
  • Logistics (LG)
  • Information Technology (IT)
  • Real Estate (RE)
  • Finance & Accounting (FA)
  • Loss Prevention (LP)
  • Strategic Planning and Partnerships (PL)
  • eCommerce
  • Customer Relationship Management
  • General Counsel (GC)
  • Human Resources (HR)
  • Merchandising (MD)
  • Inspector General (IG)
  • Services & Food

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