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Eric Boen Chief Logistics Officer, Army & Air Force Exchange Service
Eric Boen is an Executive Vice President and the Chief Logistics Officer (CLO) for the Army & Air Force Exchange Service (Exchange) at the organization’s headquarters in Dallas.
The Exchange is a nonappropriated fund instrumentality of the Department of War. Established in 1895, the Exchange is the 51st-largest retail organization in the U.S. With annual revenues of $8.5 billion, the Exchange employs approximately 25,000 associates, including military personnel. In the last 10 years, the Exchange benefit has provided $15 billion in value to the military community.
The Exchange operates more than 5,000 facilities, including department and convenience stores, restaurants, malls, movie theaters, gas stations and other specialty retail businesses on military installations. The Exchange’s operations span the Nation, four U.S. territories and more than 30 countries. Additionally, the Exchange Credit Program manages a $2.2 billion credit card receivables portfolio.
A major employer of Veterans and military spouses, the Exchange has hired more than 2,100 Wounded Warriors since 2010 and more than 65,000 Veterans and military spouses since 2013.
Boen’s position is commensurate in rank to a member of the Senior Executive Service. In this position, Boen oversees global distribution and transportation operations, including 10 distribution centers and the 15th-largest private retail fleet in the U.S. He is also responsible for logistics in contingency operations, providing essential support and a lifeline to America for Warfighters deployed to remote and austere locations.
Boen is a native of Dallas. He earned a Bachelor of Business Administration from the Cox School of Business at the Southern Methodist University, where he later earned a Master of Science in Management. He also holds professional certifications from the Project Management Institute and the Association for Supply Chain Management.
Boen began his Exchange career in 2002 as an accounting assistant at headquarters. Since then, he has held a variety of roles, including buyer I; buyer II; merchandise and inventory planning manager; planning, allocation and replenishment manager; director of planning, allocation and replenishment. In October 2018, he became Vice President of Planning, Allocation and Replenishment. In March 2022, he became Senior Vice President of Planning, Allocation and Replenishment. He was named Executive Vice President and Chief Logistics Officer in January 2026.
Boen deployed with the Exchange in 2003 in support of Operation Iraqi Freedom and in 2008 in support of Operation Enduring Freedom, where he held a range of operational and leadership roles, including store manager and operations manager.
During his Exchange career, Boen’s performance has earned him numerous awards, including multiple Thanks for Contributing Elite, Thanks for Making it Better, Thanks for Caring and Sharing, Thanks for Serving and Hero awards, as well as Excellence, Extraordinary Achievement and Superior Accomplishment recognitions.