Judd Anstey Chief Communications Officer, Army & Air Force Exchange Service
Judd Anstey is an Executive Vice President and the Chief Communication Officer for the Army & Air Force Exchange Service (Exchange), at the organization’s headquarters in Dallas.
The Exchange is a non-appropriated fund instrumentality of the Department of Defense. Established in 1895, the Exchange is the 51st-largest retail organization in the U.S. With annual revenues of $8.5 billion, the Exchange employs approximately 25,000 associates, including military personnel. In the last 10 years, the Exchange benefit has provided $15 billion in value to the military community.
The Exchange operates more than 5,000 facilities, including department, convenience and military clothing stores, restaurants, malls, movie theaters, gas stations and other specialty retail services on military installations. The Exchange’s operations span the Nation, four U.S. territories and more than 30 countries. Additionally, the Exchange Credit Program manages a $2.2 billion credit card receivables portfolio.
A major employer of Veterans and military spouses, the Exchange has hired more than 2,100 Wounded Warriors since 2010 and 65,000 Veterans and military spouses since 2013.
Anstey’s position is commensurate in rank to a member of the Senior Executive Service. Anstey oversees and directs the planning and development of the Exchange’s internal and external Corporate Communication and brand marketing programs to support organizational growth, brand awareness, employee engagement, outreach initiatives and customer loyalty. He also determines strategies for communicating the organization’s mission, vision, core values and priorities to service members and their families as well as a workforce of 25,000 through internal publications, media engagement, social media, videos and more. Anstey develops public affairs strategy to cultivate and enhance relationships with key influencers and oversees outreach to increase awareness, knowledge and understanding of the Exchange mission, benefit and contribution to military Quality-of-Life programs.
Anstey was born in St. Louis. He attended Texas Christian University, where he earned a bachelor's degree.
Before joining the Exchange, Anstey worked in Dallas/Fort Worth radio, television and print media. He began his Exchange career as a Copywriter at the Exchange’s headquarters in 2001. Since then, he has held a variety of Exchange positions, including Public Affairs Specialist, Media Branch Manager, Senior Public Relations Manager, Executive Administrator, Corporate Communication Director, Vice President of Corporate Communication and Senior Vice President of Corporate Communication. Anstey was named to his current position in October 2021.
Anstey's performance over his Exchange career has earned him multiple awards, including four Extraordinary Achievement awards.