...a team of dedicated people committed to increasing the value of the Exchange while continuing to give back.
The Army & Air Force Exchange Service is all in to support the military community, delivering tax-free shopping and military-exclusive pricing while returning 100% of earnings to the military community. The Exchange’s senior leadership team pledges to engage with stakeholders to ensure the Exchange provides quality, tax-free merchandise as well as the goods and services military communities need - regardless of location, risk or challenge. Together, we can improve the quality of life of for Soldiers, Airmen, Guardians and their families.
The Exchange is led by a Director/Chief Executive Officer who reports to a Board of Directors.
The Exchange Board of Directors is composed of 13 voting members.
- Deputy Chief of Staff, G-4, Headquarters, U.S. Army (Army G-4).
- Deputy Chief of Staff for Manpower, Personnel and Services, Headquarters, U.S. Air Force (AF/A1).
- Director/Chief Executive Officer, AAFES
- Sergeant Major of the Army (SMA).
- Chief Master Sergeant of the Air Force (CMSAF).
- Four members each from the Departments of the Army and Air Force:
- A member of the Senior Executive Service (SES) with experience in administration and management of military and civilian human resource systems, including compensation and benefits.
- A general officer or member of the SES with experience in financial management and comptrollership.
- An Army or Air Force military member or civilian employee with experience in the development of policy for, and the management and oversight of, Morale, Welfare, and Recreation (MWR) programs with a strong MWR financial background.
- An Army or Air Force military member or civilian employee with expertise in another functional area pertinent to the Board of Directors missions and functions, including supply chain logistics, reserve and retired affairs, information technology, electronic commerce, or other suitable fields.
The Exchange operates worldwide, with about 30 military members serving in its ranks. The Exchange has 29,000 civilian associates dedicated to serving military communities around the world.