Equal Employment Opportunity Accommodations

Facts about completing the AAFES Confirmation of Accommodation Request Form

AAFES' policy is to fully compls with the reasonable accommodation requirements of the Rehabilitation Act of 1973. Under the law, federal agencies must provide reasonable accommodation to qualified associates or applicants with disabilities, unless to do so would cause undue hardship. AAFES is committed to providing reasonable accommodations to its associates and applicants for employment in order to assure that individuals with disabilities enjoy full access to equal employment opportunity in AAFES.

To apply for a Reasonable Accommodation under this policy you must do the following:

Fill out the AAFES Confirmation of Accommodation Request form completely. If you need assistance completing this form, ask the supervisor or Human Resource person who gave this form to you for assistance. They will assist you.

Return the completed form to the same person (HR office for applicants) where you received the form.

Note: You may request a reasonable accommodation orally to your supervisor (associates), or Human Resource Manager (applicants), and AAFES will begin processing your request, but you must complete the written request as soon as possible.

What you can expect:

AAFES has 21 calendar days to review your request and make a decision whether to grant your request, ask for additional information, or deny your request. In many cases if a decision to approve a request can be done in less than 21 calendar days, you will be notified as soon as it has been approved.

In certain circumstances AAFES may require additional information, including medical documentation from a health professional before making its decision. If you are contacted about supplying additional information, the 21 calendar day clock stops until you submit the requested documents.

AAFES may also grant a temporary accommodation in certain circumstances or may extend the 21 calendar days when extenuating circumstances are present.

If AAFES denies your request for reasonable accommodation you have several options to seek relief. You may:

File an EEO complaint: You must contact an AAFES EEO counselor within 45 days from the date of receipt of the written notice of denial. AAFES posts information about how to contact a counselor in the Human Resources Office, on employee bulletin boards in every facility, and in the AAFES Office of EEO, Diversity & Inclusion (EEODI). For assistance in contacting an AAFES EEO Counselor you may contact the Office of EEODI at 214-312-2607.

File a collective bargaining grievance (Associates only): You may file a written grievance in accordance with the provisions of the Collective Bargaining Agreement, if you are covered under a Collective Bargaining Agreement at your location. See your Union Representative for additional details.

Request Reconsideration of a Denial for a Reasonable Accommodation: If you wish reconsideration, you must ask the Principal Management Official (PMO), usually the General Manager, to reconsider the decision. You may present additional information in support of your request.

Please see your Human Resource Manager for further details if you wish to pursue any or all of these remedies. There are specific time constraints that must be adhered to. Pursuing the Reconsideration of a Denial for a Reasonable Accommodation to the PMO does not satisfy the requirements for or affect the time limits for bringing a claim under EEO or union grievance procedures.

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