AAFES eBenefits

eBenefits Information for Retirees

Did you know you could use any computer with Internet access to:

• View your current benefit elections and coverage levels
• Access detailed information about benefit options available to you
• Designate beneficiaries

You can get answers to most of your benefit questions yourself when you need them (24 hours a day, 7 days a week) at exchangebenefits.ehr.com.

If you need to obtain your User ID, you may email us at benefits@aafes.com. For security purposes, when requesting your USER ID, please submit your name, the last 4 digits of your social security number, date of birth and retirement date. Once you have your USER ID, simply go out to exchangebenefits.ehr.com. You may select your password by clicking on the create or reset your password link at the website.

Once you are logged in, check on all your benefits information. Be sure to update your current beneficiary information. DO NOT be alarmed if you see, "You have no beneficiaries on file". This only means the eBenefits system itself has no beneficiaries on file. However, we still have a paper record of your beneficiaries. It is highly recommended that you update your beneficiaries periodically. By doing so through eBenefits, you will be able to review your beneficiaries online and update them as you see fit over the years. Upon your death, the most recent beneficiary paper form or eBenefit election online will be recognized.

If you don't have a computer, don't worry, things will remain the same. You can continue to make your beneficiary designation in paper form.