Direct Import Requirements

Suppliers providing imported merchandise where The Exchange is the importer of record or FOB Origin terms are agreed upon must pay special attention to paragraph 24 of The Exchange Retail Agreement (ARA) and the protocols described in this section.

The Consumer Product Safety Improvement Act of 2008 brought about sweeping changes to the direct import landscape. Children’s products for 12 years of age and younger were especially affected. All children’s products must be tested by an accredited third-party laboratory before the merchandise is exported.

Failure to follow The Exchange protocols and procedures may result in fines, penalties and / or cancelled orders.

The Exchange CPSIA Requirements

General Information About Imported Merchandise

Overseas factories must have an acceptable quality assurance program in place, preferably in-process and end-item inspections processes. The following documents should also be submitted for review by The Exchange to determine acceptability:

  • Third-party Factory Evaluation
  • Third-party Social Audit
  • Third-party Product Test Reports

The Quality Assurance Team may also request samples for pre-purchase testing to be sent to:

Army & Air Force Exchange Service
Attn: Quality Assurance SD-P/QA
3911 S. Walton Walker Blvd.
Dallas, TX 75236


Contact the QA Team via email:

US Consumer Product Safety Commission
US Consumer Product Safety Commission - Federally Regulated Products

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